Terms and Conditions

These terms apply to all work undertaken by Cameron Nicholls such as design, web, and strategy. By approving a quote or proceeding with work you’re agreeing to them.

1. Estimates and Quotes

Estimates are provided as a guide for budgeting. Creative projects are difficult to price exactly, so an estimate should not be taken as a fixed quote — the actual cost may vary by up to ±10%. A formal quote locks the price for the scope described. If the scope changes, the price may change too.

2. Deposit and Payment

A deposit is required before work begins. The amount is agreed on a per-project basis depending on scope — the figure stated in your quote overrides this general guide. The deposit is non-refundable and covers initial planning and creative time regardless of outcome. The remaining balance is due on completion, before final files are handed over.

Invoices are due within 7 days of issue unless otherwise stated in the quote. Accounts overdue by more than 14 days may incur a late payment fee of 10% of the outstanding amount per month until settled.

Cameron Nicholls is not currently registered for GST. All prices are GST-free.

If payment is not received at any agreed stage, I reserve the right to pause or stop work until it’s resolved.

3. Revisions and Scope

The quote covers the scope described. Feedback or changes that substantially alter the direction, add features, or revisit resolved decisions may result in additional charges. Revision time outside the scope is billed at $150/hr for design and $150/hr for production work.

If a project goes on hold for more than 30 days, I’ll invoice for work completed to date. If it’s paused for 60+ days without contact, I may treat it as terminated.

4. Client Responsibilities

I need you to be responsive. If feedback or required content isn’t provided within 10 working days of a review milestone, a 10% delay fee may apply to cover held time. Delays caused by you — slow approvals, late content, changing direction — may also affect the schedule and final price.

5. Intellectual Property

Copyright on all original design work remains with Cameron Nicholls until the project is complete and the final invoice is paid in full.

Where multiple concepts are presented, the selected concept becomes yours (subject to full payment). All other concepts remain my property.

Unless specifically negotiated otherwise, source files and electronic artwork remain the property of Cameron Nicholls. Delivered files (PDFs, exported images, built websites) are yours to use once payment is complete. Source files can be licensed separately if needed — just ask upfront.

6. Photography and Illustration

Unless otherwise stated, any purchased stock imagery or photography is licensed for the specific project only. Re-use, adaptation, or use in additional contexts will require a fresh licence or additional compensation.

7. Third-Party Costs

If the project requires outside costs — printing, stock photography, copywriting, fonts, hosting, plugins — these are estimated at cost plus a 15% handling fee. I’ll flag these before committing.

8. Proofreading

I’ll do my best to catch errors, but I’m not a proofreader. The client is ultimately responsible for approving all copy and content before sign-off. Once you’ve signed off, reprints or re-work are at your cost.

9. Portfolio and Promotion

I reserve the right to include completed work in my portfolio, case studies, and promotional material unless you’ve asked me not to in writing before the project starts.

10. Security and Hosting

Cameron Nicholls takes all reasonable steps to ensure the proper security and maintenance of all websites. However, the provision of services may be impacted by third party input and Cameron Nicholls is not liable for any issues caused as a result.

11. Use of AI Tools

AI tools may be used in the production of your project to assist with research, copywriting, code, or creative work. No client data is used to train AI models and no sensitive or confidential information is ever shared with AI systems.

12. Warranty

I stand behind my work. If a defect or error in something I delivered surfaces within 7 days of handover, I’ll fix it at no charge. This covers bugs and mistakes in the agreed deliverables — it doesn’t cover changes in direction, new requests, or issues introduced by third-party platforms or client modifications after handover.

13. Confidentiality

Anything you share with me in the course of a project — business information, strategy, financials, unreleased work — stays between us. I won’t disclose confidential information to third parties without your permission. In return, I ask that any information about my processes, pricing, or unpublished work shared with you is treated the same way.

14. Termination

Either party can end the agreement in writing. If you terminate, I’ll invoice for all work completed and expenses incurred to that date. Any concepts or deliverables produced up to termination remain my property unless fully paid for.

15. Disputes

If something goes wrong, let’s talk before involving lawyers. Both parties agree to attempt a reasonable resolution before pursuing any legal action. These terms are governed by the laws of South Australia. If it does go to court, proceedings will be conducted in South Australia and the prevailing party is entitled to recover reasonable legal costs.

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Questions? Email cam@cameronnicholls.com.au